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Hotel policies - Privacy Policy

Privacy Policy / Hotel Policy

HOTEL POLICIES

THE CRAIGMYLE has NO ELEVATORS. We CANNOT accommodate those traveling with

mobility restrictions including going up flights of stairs.

CHECK IN TIME & POLICIES
At The Craigmyle, we wish to offer convenient check-in times! Our innkeeper may not always
be on site. Therefore we offer SELF CHECK-IN and CHECK-OUT!

Check-In: 3pm but flexible - see below
Guests are welcome to check in any time and leave their luggage with us if their room is not
ready. Late check-in is not a problem!

Check-Out: 11 am
If you need to leave later, you must clear the room by 11 am You may store your luggage with
us and pick it up later in the day. You are also welcome to stay and enjoy our common areas
such as guest kitchen, living room and dining room until late afternoon.

CANCELLATION OR MODIFICATION POLICY
Guarantee Policy:
In order to guarantee your reservation, a valid credit card and first night’s deposit will be taken
2 days prior to arrival. 

The Craigmyle has a 2-day cancellation policy.
All reservations are final within 2 days of arrival and any changes or cancellations therein will
result in full stay costs.
First night stay will be charged 2 days prior to arrival and balance will be processed on arrival
date on credit card used for reservation.
(For monthly stays - a 15 day notice of cancellation is required.)

HOTEL POLICIES
No Smoking – No Pets
100% smoke free property - $250 recovery fee applies

Children and extra beds:
Extra beds are not available.
There is no capacity for extra beds in the room.

Housekeeping:
We are committed to do our share to protect the environment and have adopted a linen reuse program
in all guest rooms. There is no daily housekeeping. Fresh towels provided by hanging linen bag outside
your room door.

Cards accepted at this property:
Visa and Mastercard and AMEX. We do charge for the first night 2 days prior to arrival date.

Important Information
You may be asked to show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.

PRIVACY POLICY

The Craigmyle values your privacy. We want you to be confident in using this site to make your online reservations at our hotel in Victoria, BC. We are very much aware of your concerns about the privacy of your information, and we have no desire or intent to infringe on your privacy.

We will not provide your personal information to anyone else. When you provide your personal information such as name, address, e-mail address, and telephone number, we will not give or sell this information to any outside company for any use. The information you provide will be kept confidential and will be used only to support your customer relationship with us. We have appropriate security measures in place to protect against the loss, misuse, or alteration of information we have collected from you on our site.

All of the information contained in this website, including the site design, graphics, and text are the copyrighted property of the Craigmyle. Any other trademarks, company names, product names, and/or logos set forth in this website are the property of their respective owners.

  • "Don't Forget!"

    "A Message from the Owner: Don't Forget to Check Out Our Weekly and Monthly Specials!"

    The Craigmyle Team,

1037 Craigdarroch Rd, Victoria, BC V8S 2A6 Canada
Tel: 1.877.765.0925  |  Email: stay@thecraigmyle.com  |

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